INTRODUCTION

LeadMate integrates AI to streamline managerial tasks, from personalized communication to real-time stress monitoring and meeting prep. It helps managers make data-informed decisions, enhance team communication, and track project and team member well-being with precision.

MY ROLE

User Research
Information Architecture
UX Wireframe
Prototyping
Usability Testing

PROJECT SCOPE

15 weeks:
Yiwen Teng (UX Designer)
Kate Nam (UI Designer)
Woomi Jeong (Researcher)

DESIGN TOOL

Figma
Protopie

PROBLEMS

Managers face a daunting volume of decisions daily, often under significant pressure, with the risk of miscommunication and misjudgment running high. The complexity of modern management requires a nuanced approach to ensure clarity and focus amidst a relentless schedule.

Impact

During our comparative analysis of managers' full day activities,
LeadMate usage demonstrated a 40% reduction in administrative tasks and a 30% boost in team communication efficiency.

"LeadMate’s AI enhances one-on-one meetings by not just tracking progress, but actively helping to set agendas tailored to individual team members' goals. It's like having an AI coach for every manager." – JoEllen Kames, (Director of User Experience Design @ Salesforce)

Solution

USE CASE 1 - Inbox Aid

(1) Intelligent Templates: Crafts replies from manager's own training materials for contextual responses.
(2) Seamless Task Transitions: Translates email content into to-do lists and project tasks, ensuring no detail is lost in communication.

USE CASE 2 - Balance Tracker

(1) Real-Time Stress Monitoring: Tracks HRV data from Apple Watch to gauge stress levels throughout the day.
(2) Personalized Well-being Tips: Offers custom suggestions for stress mitigation tied to calendar events.
(3) Proactive Balance Alerts: Sends alerts to suggest taking breaks or adjusting tasks based on stress readings.

USE CASE 3 - 1on1 Meeting Guide

(1) Goal Progress Tracking: Monitors individual goal achievements and aligns meeting agendas to support these objectives.
(2) Collaborative Agenda Setting: Enables building agendas collaboratively, incorporating team members' requests and goals.
(3) AI-Driven Assistance: Offers templates, guidelines, and structure ideas through AI suggestions for effective meeting planning.

USE CASE 4 - Wiki Chat

(1) Contextual Chatbots: Utilize AI chatbots for querying and receiving relevant information in any context.
(2) Suggested Action Prompts: Receive real-time schedule-based suggestions for immediate decision-making.
(3) Mobile Accessibility: Ensures quick and convenient access to resources and tools anytime, anywhere via a mobile app.

USE CASE 5 - Insight Hub

(1) Smart Information Retrieval: Use AI chatbots for obtaining pertinent information and insights relevant to team dynamics.
(2) Proactive Suggestion Engine: Benefit from real-time, context-aware prompts aiding in team communication and decision-making.
(3) On-the-Go Connectivity: Stay connected and informed with team-related matters through a mobile-friendly platform.

More Coming soon